1. Introduction
HR Innovate Hub ("we," "our," or "us"), a specialized division of The Talent Care Group, is committed to protecting the privacy and confidentiality of all personal information we collect, use, and manage. This Privacy Policy explains how we handle your information when you visit hrinnovatehub.com or engage with our HR and talent acquisition services.
By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our website or submit your information to us.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information: name, email address, phone number, and location
- Professional information: resume, CV, work history, skills, qualifications, and employment preferences
- Company information: organization name, role, and hiring requirements (for client contacts)
- Communication data: messages sent through our contact form or by email
- Technical data: IP address, browser type, device identifiers, and usage analytics collected automatically when you visit our website
3. How We Use Your Information
We use collected information for the following purposes:
- To deliver talent acquisition, RPO, HR consulting, and related services
- To match candidates with suitable opportunities and share profiles with client organizations (with consent)
- To respond to enquiries submitted through our website or by email
- To manage and maintain our professional network of HR and technology talent
- To send relevant service updates, opportunities, and communications (you may opt out at any time)
- To improve our website, services, and client/candidate experience
- To comply with applicable legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With client organizations: Candidate profiles may be shared with prospective employers as part of our recruitment services. We will always seek your consent before doing so.
- Within The Talent Care Group: As a division of The Talent Care Group, relevant information may be shared internally to facilitate broader service delivery where appropriate.
- With service providers: We engage trusted third-party providers (e.g., email platforms, ATS systems) who process data on our behalf under confidentiality obligations.
- Legal requirements: We may disclose information where required by law, regulation, or court order.
5. International Data Transfers
HR Innovate Hub operates across North America, EMEA, and APAC. As a result, your information may be transferred to and processed in countries outside your home jurisdiction. We take appropriate safeguards to ensure such transfers comply with applicable data protection laws, including relying on standard contractual clauses or equivalent mechanisms where required.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Candidate profiles and recruitment data are typically retained for up to 3 years following last contact, after which they are securely deleted or anonymized. You may request deletion of your information at any time by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to access the personal information we hold about you
- Right to correct inaccurate or incomplete information
- Right to request deletion of your personal data
- Right to withdraw consent for processing where consent is the legal basis
- Right to object to or restrict certain types of processing
- Right to data portability (where applicable)
- Right to lodge a complaint with your applicable data protection authority
To exercise any of these rights, please contact us at info@hrinnovatehub.com.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how our site is used. Please refer to our Cookie Policy for detailed information on how we use cookies and how you can manage your preferences.
9. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website and services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@hrinnovatehub.com
- Phone: +1 778 767 3366
- Address: 2531 King George Hwy, Surrey, BC V3W 4E3, Canada